
Wellness Therapist / Receptionist
Dettagli dell'offerta
Maslina Resort is a five-star Mindful Luxury retreat on the island of Hvar, where nature, heritage, and heartfelt service meet by the shores of Maslinica Bay near Stari Grad. Luxury is not defined by excess at Maslina, but by authenticity, awareness, and care — for our guests, our people, and our island home.
Joining our team means becoming part of a community that values curiosity, creativity, and growth. We work with intention, collaborate with respect, and celebrate individuality, because people are at the heart of everything we do.
If you are inspired by meaningful hospitality and wish to contribute to a story that combines mindfulness, innovation, and genuine connection, we invite you to join us and help shape the future of Mindful Luxury on Hvar.
Learn more here:
https://www.maslinaresort.com/
https://drive.google.com/drive/folders/1EphFBybmCnoI5mV8RveAlqdkf7PmpTGf?usp=share_link
For the upcoming season, we are looking for Wellness Therapist / Receptionist to join our team. This is a hybrid role designed for someone who enjoys balancing hands-on therapeutic work with guest-facing reception responsibilities.
What you’ll be doing in this role:
- Deliver high-quality wellness and spa treatments (massage, facials, body treatments, and other therapies based on certification and experience)
- Conduct professional consultations and tailor treatments to individual guest needs
- Maintain exceptional hygiene, cleanliness, and treatment room standards
- Educate guests on treatments, wellness benefits, and follow-up care
- Keep accurate guest treatment records
- Stay informed about wellness trends, techniques, and products
- Collaborate with the wellness team to create a calm, professional, and welcoming environment
- Welcome, acknowledge, and assist all guests entering or contacting the wellness area
- Book, modify, and manage wellness appointments accurately
- Explain treatments, services, facilities, packages, and promotions clearly and confidently
- Promote and upsell treatments, wellness programs, and retail products
- Handle guest questions and concerns professionally and courteously
- Use wellness booking systems and basic office tools efficiently
- Support daily spa opening and closing
We’re looking for someone who is:
- Experience and certification in massage therapy is required; additional wellness therapy experience and certifications (facial, body treatments, yoga, sound healing, fitness, or related disciplines) are considered a strong advantage.
- Some experience in reception or wellness administration, booking systems, or guest communication
- Excellent guest service and communication skills
- Team-oriented, adaptable, and comfortable working in a small wellness environment
- Professional, organized, independent in work, proactive
- Proficient in English; additional languages are an advantage
- Comfortable using basic computer systems (booking software, Word, Excel)
What can you expect?
- Competitive salary
- Service charge
- Provided accommodation in the city of Stari Grad
- Meal in the staff canteen
- Mediation on finding your winter engagement in other Relais & Chateaux properties in Europe or outside of Europe as well as in some of our other partner hotels
- Opportunity to work in a multicultural and dynamic environment of the 5 * hotel
- Personal and professional progress